Terms of Service

Last updated: April 27, 2026

Plain-English summary

• You're paying for software that helps you manage your ad spend. We don't manage it for you — final approval stays with you (or with rules you author).
• You own your data. We process it only to deliver the service.
• We don't guarantee specific business outcomes (more revenue, lower CPA, etc.). Your results depend on your campaigns, products, and operators.
• You're responsible for the rules you create. Conduit applies guardrails (caps on scale %, pause floors, business-hours windows) but we can't catch every misconfiguration.
• You can cancel any time. Pro-rated refunds are not provided; access continues through the end of your billing period.

1. Acceptance

By creating a Conduit account you accept these terms. If you're signing up on behalf of a company, you represent that you have authority to bind that company.

2. Service

Conduit is a SaaS platform for media-buying operators. We provide infrastructure for: rule-based automation, multi-touch attribution, conversion event dispatch (CAPI), anomaly detection, and an AI Copilot. We do NOT provide: managed services, agency work, or guaranteed performance.

3. Your responsibilities

• Keep your account credentials secure.
• Comply with each ad platform's terms of service (Meta, Google, TikTok, Pinterest, Snap). We don't relax their rules.
• Don't attempt to reverse-engineer the platform, scrape competitor data through Conduit, or exceed published rate limits.
• Pay the subscription fee on time.

4. Pricing & billing

Subscriptions are charged monthly via Stripe. Prices are listed at /billing. You can change tiers any time. We reserve the right to update pricing with 30 days notice; you can cancel before changes take effect.

5. Liability

Conduit is provided "as is". We're not liable for: ad-platform outages, account bans, lost ad spend, lost revenue, or business decisions made based on Conduit's data. Our maximum liability for any claim is limited to the fees you paid us in the prior 12 months.

6. Termination

You can close your account any time. We can suspend accounts that violate these terms, with notice. After termination we delete your data within 30 days (excluding aggregated, anonymized data).

7. Disputes

Governing law: Delaware, United States. Disputes are resolved by binding arbitration in Delaware, except either party may seek injunctive relief in court for IP claims.

8. Changes to terms

We'll notify you by email at least 30 days before material changes. Continued use after changes means acceptance.

Contact

Questions: legal@conduit.app